Terms of Service

1. Introduction
These Terms of Service (“Terms”) govern your use of mardasana.com (the “Website”) and the services provided by EI Shcherbanenko Lidiia, registered in France under SIRET number 93420643400011 and located at 229 Rue Saint-Honoré, 75001 Paris, France (“Company”, “we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms.

2. Services Provided
Mardasana provides a personalized service that generates and delivers a tailored marketing strategy in PDF format, based on your responses to a short questionnaire. This is a digital service, not a physical product or downloadable software.

3. Payment and Refund Policy

All purchases are processed securely via third-party payment providers.

• We offer a 3-day refund window from the date of payment. To request a refund, contact us through the Contact form on the Website.
   
• Refunds will be processed within 10 business days of approval.
   
• No refunds will be granted after the 3-day period unless required by applicable law.
  
   

4. Use of Services

By purchasing our service, you agree to the following:

• Materials provided are for personal, non-commercial use only. Redistribution, resale, or modification for resale is strictly prohibited.
   
• You agree not to use the service for any unlawful or deceptive purposes.
   
• We do not guarantee specific results or outcomes from implementing the provided marketing strategy.
  
  

5. Customer Support
Support is provided exclusively through the Contact form only. We aim to respond within 24 hours on business days.

6. Limitation of Liability

• We are not liable for any business decisions, financial losses, or consequences resulting from the use of our service.
   
• We do not guarantee any particular outcome from using the marketing plan.
   
• In no event shall we be liable for indirect, incidental, or consequential damages.
  
  

7. Dispute Resolution

• In the event of a dispute, we will make reasonable efforts to resolve the matter amicably.
   
• Where no resolution can be reached, and unless otherwise required by law, disputes will be governed by and interpreted in accordance with the laws of France, and subject to the jurisdiction of French courts.
  
  

8. Intellectual Property

All content on the Website and all custom materials provided to clients, including the marketing strategy PDFs, are the exclusive intellectual property of Mardasana. You may not copy, reproduce, or distribute them without our explicit written permission.

9. Changes to Terms
We reserve the right to amend these Terms at any time. Updates will be posted on the Website with the revised effective date. Continued use of the service after any changes constitutes your acceptance of the revised Terms.

10. Contact Information
For any inquiries related to these Terms, please contact us via the Contact form on the Website.